DISCOVER
TRANSFORM
ACHIEVE
We are Practiceworks, a boutique consultancy specialised in digital transformation, product management, and agile for government and mission-driven organisations.
We work with forward-thinking people to build digital capability, deliver human-centred services, and create business impact.
The Challenges We Help You Overcome
At Practiceworks, we understand the challenges that service-driven organisations face in transforming to become truly digital. From aligning everyone across the whole business to delivering "the right thing the right way" that meets user needs and public expectations, the obstacles can be daunting.
We bring our deep expertise, fit-for-purpose approach, and passion to guide you through your transformation journey with confidence.
01
Not knowing where or how to start
02
Efforts do not produce results
03
Poor user experience
04
Inadequate digital skills and talent gaps
05
Resistance to change
06
Functional silos and inefficient processes
07
Late and over-budget projects
08
Lack of visibility of work
09
Technology driving the transformation
10
Failure to respond to changing conditions
Main Challenges
Organisations We Have Helped
We teach the mindset, principles, and practices to deliver better outcomes.
Training
We role-model and guide your teams in applying new skills in your unique context.
Coaching
We provide expert advice on how to approach challenges and overcome them.
Consulting
Our Core Capabilities
Our Services
Digital Transformation
Together, we co-create a digital transformation strategy that aligns with your organisational goals, capabilities, and user needs. This includes assessing current state, defining a clear vision, crafting a roadmap, and overseeing execution.
Lean-Agile Practice
We provide a combination of training and coaching services designed to instil thinking, principles, and practices within your teams, enhancing their ability to deliver user-centric solutions iteratively and incrementally.
Review & Improvement
We take deep dives to explore how capabilities, programs of work, and teams help create value in your setting, and produce improvement programs aimed at going progressively from weakness to strength.
DTA's Digital Service Standard
We are experts in applying the DTA's Digital Service Standard, guiding your teams through the stages of Discovery, Alpha, Beta, and Live to ensure that your services are simple, seamless, and meet the needs of users and business.
Leading Roles
We lead large programs of work and complement your team's capabilities with key roles such as Program Lead, Agile Coach, Transformation Advisor, Release Train Engineer, Delivery Lead, Product Manager, Scrum Master, and others.
Other Services
Indeed, there is a range of other services we provide to our clients: Advice, Discovery, Program Increment (PI) event and workshop facilitation, project kick-off, program and team onboarding, etc.
Our Approach
We take a holistic and fit-for-purpose perspective to digital transformation.
Our practice is grounded on these six pillars, enabling us to guide organisations through uncertainty, delivery of value, and adaptation to an evolving business landscape.
For more than a decade, we have used this sound approach to nourish culture, foster innovation, satisfy users, and create sustainable business impact.
This is at the heart of our approach. Through HCD and Design Thinking, we co-create solutions that drive user satisfaction, employee engagement, and outcomes.
Human-Centred
Design (HCD)
We nourish your culture across the whole organisation to create an environment that encourages long-term innovation, collaboration, and agility.
Leadership &
Culture
Organisation are unique, dynamic systems with emerging characteristics. We focus on your structures, relationships, and flows to identify leverage points for improvement.
Systems
Thinking
We enable rapid response to change, efficient workflows, and iterative and incremental development to produce high-quality, user-centric outcomes.
Lean-Agile
Practices
We prioritise your user needs to define clear goals, and lead cross-functional teams to develop solutions that are user-centric and aligned with business objectives.
Product
Management
The DSS and its sister approach play a pivotal role in advancing the digital transformation of government departments to deliver clear, fast, and user-centric services.
DTA's Digital Service Standard
"One of the best I have worked with"
CEO, government agency
"This is the best agile operation in town"
General Manager, consultancy
"We wouldn't have been able to do it without you"
Director, government department
"I never thought this was possible"
SES Band 1 Officer, large government service
"It's amazing how much we have achieved"
CIO, government department
"I learned more today than the whole time in my role"
Researcher, workshop attendee
"You did a stellar job making the training great"
Enterprise Architect, training attendee
"This is the gold standard for what a project should be"
UX Lead, taskforce team member
What People Have Said
We know because we have been doing this for more than two decades. We know what is ahead because we have done the journey, faced the challenges, and overcome obstacles many times before with organisations like yours. We are ready.
True Knowledge & Experience
We do not do everything for everyone. We partner with government and mission-driven organisations to better apply our expertise to your challenges with tailored services that ensure more impactful outcomes.
Specialisation
We are not weighed down by internal bureaucracy and processes, allowing us to make decisions faster and react to change more easily. This agility enables us to adapt quickly to your needs and deliver faster turnaround times.
Flexibility & Agility
We provide more dedicated attention to each client and their needs, which is especially valuable for complex engagements. We can offer services that are tailored to the unique needs of each client, leading to higher value.
Personalised Service
Unlike larger firms that have to deal with internal processes, size/length of projects, commercial targets, and related aspects, we can focus our efforts on delivering tangible business results.
Focus on Outcomes
Our mission is to help government and mission-driven organisations deliver public goodness. We align with our clients' mandates because what is important to you is important to us too.
Passion for Good Public Services
Our Difference
About Us
My name is Rod Molina and this is my consulting practice. I have more than 25 years of experience in software development, delivery, agile, product management, and digital transformation.
I have worked across private and public sectors, and played a pivotal role at the beginning of the DTA in establishing the transformation hub and defining many of the principles and practices that have since become government standards and are widely utilised today.
Depending on client needs, I bring into play my large network of experts and practitioners to deliver outcomes.
"We acknowledge the Traditional Custodians of Country throughout Australia where we live and learn, and we pay respect to Elders past and present and their ongoing stewardship of knowledge since time immemorial"